Admissions Process

We make the admissions process as easy as possible for yourself or a loved one. Kandela is with you day and night being one phone call away from recovery.

Starting the Process

Compassionate Support

Our admissions are open 24/7 so they’re always there for your disposal. Our trained staff, some also being in recovery, are with you every step of the way. 

Initial Evaluation

They ask some preliminary questions determining which level of care would be the best fit for you.

Insurances Benefit

If you intend to use insurance to pay for care at Kandela, we can work with your provider to verify coverage and ensure that you are able to access all the insurance benefits to which you are entitled to. 

A Seamless Journey

Once getting to know a little of your background and how we can assist, our team sets up travel arrangements making sure your transition is as comfortable as possible.

Overcoming Fear

Understanding the fears and worries that can accompany the decision to finally get help for a problem with alcohol or another drug, Kandela makes this simple and harmless.

Admissions Criteria

When you have decided Kandela is the right place for yourself or a loved one, let’s make sure we are a right fit for you. Kandela provides comprehensive inpatient mental health treatment for adults, men and women ages 18 and above.

We understand that many people who struggle with mental wellness may also experience a variation of co-occurring disorders. At Kandela, we offer an integrated treatment program to help address these underlying issues. Some of the most common mental health disorders we treat are trauma, anxiety, depression, personality and mood disorders.

If you or a loved one meets this criteria, you may begin the admissions process by contacting us directly or by a professional you’re working with. A member of our team will be available to speak with you and begin the intake and admissions process 24/7.

During Admissions

Kandela’s admission process is fairly simple, consisting of a medical assessment and a comprehensive psychiatric assessment with a licensed clinical. 

Once processed into the facility there is a screening and pre assessment that takes place to make sure our facility remains safest place for stabilization and treatment.

When the assessments and intake processes are complete one of our staff members will escort you to your room and if you’re up to it, show you the facility and introduce you to the community.

Frequently Asked Questions

Mental Health treatment refers to the process of diagnosing and treating an individual with a condition, or certain behaviors. This may involve a combination of behavioral therapy, medication, support groups, and lifestyle changes, tailored to the individual’s specific needs and circumstances. The goal of addiction treatment is to help the person achieve and maintain wellness, improve their overall health and well-being, and achieve a fulfilling life in recovery.

When entering treatment, it is recommended to bring the following items:

  1. Comfortable clothing and personal hygiene items (toothbrush, toothpaste, shampoo, etc.).
  2. Any necessary medications and a list of current medications, including dosages.
  3. Identification and insurance information.
  4. Cash or a credit card for incidentals.
  5. A journal or notebook to record thoughts and experiences.
  6. Books, games or other forms of entertainment to help pass the time.
  7. Pictures of family and loved ones or other comforting items.

It’s important to note that each treatment center may have its own policies regarding what is allowed, so it is recommended to check with the center beforehand. Additionally, many facilities prohibit items such as electronics, so it is best to check their list of prohibited items before packing.

If you have more questions or concerns that have not been addressed on this page, please visit our FAQ section for a comprehensive list of answers to commonly asked questions. Our FAQ is designed to provide you with the information you need to make informed decisions about addiction treatment. If you still have questions or need additional assistance, please don’t hesitate to contact us for further support. Our dedicated team is here to help guide you through the process and ensure that you have all the information you need to make the best choice for your unique situation.

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